FAQ

General

When are you open?

On regular school days, we are generally open from 7:00 am to 4:00 pm. Please note that because of our department's limited staffing, the office is occasionally closed due to lack of coverage. Therefore, while it is not necessary to call before stopping by, feel free to call us at (619) 593-2721 to confirm specific hours if you are planning a visit. Click here for more information about our hours.

Where are you located?

We are located in a cluster of bungalows adjacent to the El Cajon Valley High School campus. Enter our parking lot off of Mollison Avenue. Click here for our address and a map of our complex. Click here for directions to our office.

What exactly does your department do?

While many teachers are familiar with our department as the place to check out videos or laminate posters, the main work of our department happens "behind the scenes." Our staff supports the district's library program, including site libraries at the nine comprehensive high school sites. We manage and promote online information resources for teachers and students, assist the District Media Technology Specialist, and collaborate on projects with Educational Technology Resources and other District departments.


Laminating & Die-Cutting

Who is allowed to use the laminating and die-cutting machines?

GUHSD teachers and staff may use the laminating and die-cutting machines for work-related projects. Student aides must be accompanied by an adult District employee.

Do I have to pay for lamination?

Lamination is self-service at no charge, with the exception of large batches. If you require laminating a large quantity of materials, speak with us to make arrangements.

What is the maximum width of the laminator?

The width of the laminate stocked is 25 inches.

Do I have to bring my own paper for the die-cutting machines?

No. We provide pre-cut construction paper strips for the die-cutting machines. Our selection of colors varies. Therefore, if you would like a particular color, you may bring your own paper and use our paper cutters to cut the paper into strips.


VHS/DVD Video Collection

Do you have a print catalog of the video collection?

No. Since our video collection is so large and the catalog is available to view and search online, we no longer publish a print catalog. However, upon request, we do have the ability to compose shorter video lists from our catalog for print. Contact us if you would like us to create a specific list.

How do I order videos for my classroom?

Click here to order videos.

What if I don't remember or have a login for Web/MAX, the online video catalog?

Your username and password are simply your Teacher Portal credentials. If you have trouble logging in, however, call or email us and we will be happy to help you. If we are not available immediately, you may still access the catalog by entering as a guest. You will be able to browse and search the catalog - you just will not be able to place any bookings as a guest.

Do you have DVDs?

Yes, we do have DVDs available. We have a growing DVD collection available for circulation. When searching the Web/MAX catalog, you have the ability to limit your search to include the media formats: VHS only, VHS and DVD, or DVD only.

When are videos delivered to my school?

Videos are delivered daily by the GUHSD warehouse department, except in instances when there are complications such as staffing shortages. The delivery time of videos varies from school to school. Please check with your school's front office staff if you have questions about the delivery schedule for your particular site.

Where do I pick up and return videos at my school?

The warehouse department delivers to and picks up videos from the schools' front offices. Distribution and collection of videos within each school varies from site to site. Please check with your school's front office staff if you have questions about the proper place to pick up and return videos.

How long may I borrow a video for?

When booking a video online with Web/MAX, you may request to check it out for 1-6 school days. If you need a video for a longer period of time, call us and we will make arrangements depending of the video's availability.

Is it possible to renew a video if I need it for more time?

Yes, as long as there are not other reservation conflicts. You may renew videos online via Web/MAX or just give us a call.

How do I make a video purchase suggestion?

The easiest way to make a video purchase suggestion is to contact us by phone or email. We strive to purchase videos based on the curricular needs of classroom teachers, and we we welcome recommendations.